Terms & Conditions

These Terms & Conditions (“Terms”) set out the agreement between you (the client) and [Pilates with Rebecca] (“we”, “us”, “our”), a privately owned Pilates studio located in [Glasgow, UK]. By booking or attending a class, you agree to these Terms.

1. Booking & Payment

• All classes must be booked and paid for in advance through our booking system or directly at the studio.

• Class passes and packages are non-transferable and may only be used by the named client.

• Prices are subject to change, but we will always honour the rate at which your class or pass was purchased.

2. Cancellations & Refunds

• Single Classes: Cancellations made at least 12 hours before the class are eligible for a full refund. Cancellations made less than 12 hours before the class are non-refundable.

• Class Passes: If you cancel a class with 12 hours’ notice or more, your credit will remain on your account. If you cancel less than 12 hours before the class, that credit will be deducted and not reinstated.

• No refunds or credits will be given for non-attendance (“no shows”).

3. Health & Safety

• By attending classes, you confirm that you are physically fit and capable of participating in Pilates exercise.

• It is your responsibility to disclose any medical conditions, injuries, or changes to your health that may affect your participation.

• Our instructors are not medical professionals. Classes and guidance are provided for general fitness purposes only and should not replace medical advice.

• We reserve the right to refuse entry or participation if we believe it may compromise your safety or that of others.

4. Studio Etiquette

• Please arrive on time. Late arrivals may not be admitted once the class has started.

• Mobile phones must be silenced during sessions.

• Respect the studio environment, instructors, and fellow clients at all times.

5. Liability

• To the fullest extent permitted by law, [Pilates with Rebecca] is not liable for any personal injury, illness, loss, or damage to personal property occurring at the studio or during classes, except where directly caused by our negligence.

• Participation in classes is at your own risk.

6. Changes & Cancellations by Us

• We reserve the right to cancel or reschedule classes. In such cases, you will be offered either a refund or the option to transfer your booking.

• If an instructor is unavailable, we may provide a substitute instructor.

7. Privacy & Data Protection

• We respect your privacy and handle personal data in accordance with UK data protection laws.

• Your details will only be used for managing your bookings and keeping you informed about studio updates if you’ve opted in.

8. Governing Law

These terms are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish Courts.